We accept returns!

It is important that you are happy with your purchase, so we will gladly accept returns within 14 days of the delivery date.

• Items must be returned in their original condition to be granted a full refund.
• Shipping on returns is NOT FREE. The buyer is responsible for ALL postage and packaging fees associated with their return.
• A refund will be issued to cover the original cost of the items purchased once we receive your item. (This does not include the original shipping cost or the return shipping cost.)

 

Damaged or Defective Products

If you've received a damaged or defective product, please reach out to sugoistreetsanctum@gmail.com or fill out the Contact form for more help. Please make sure to include your order number for easy reference. 

 

Incorrect Item Received

I'm so sorry!! Please send me an e-mail with your order number, name, and address, along with an image of the contents you received.

Once this information has been received, and I'm able to confirm your order, the correct items will be reshipped.